PhonakHearing Aids
It doesn't matter where you are or what you're doing, Phonak hearing aids were created to simplify your life, you can always be assured of superior hearing performance!

Swiss Phonak Product Information

Hearing Aid Maintenance

Clean:
  • Remove battery and clean the surface of hearing aid /earmould daily
  • Always protect the hearing aids from water and moisture.
Dehumidify
  • Keep the hearing aids in electronic dehumidifier everyday
  • Do not wear the hearing in water.
Care
  • Schedule appointment with our technical team for hearing aid checking regularly
  • Avoid sharp knocks and impact
Safekeeping
  • Remove the battery when not using the hearing aids
  • Do not place the hearing aid near heating object
Battery
  • Keep the battery dry and away from children and pets
  • Replace the battery quickly when running down
Technical Service
The Technical Department is formed by a team of well-trained staff who are committed to providing quality service performed to international standards. The department is responsible for repairing all types of Phonak hearing aids including assistive listening devices and FM systems. In case of emergency, a hearing aid may be loaned or the faulty hearing instrument will be attended to and returned to the client in good working order within the same day.

Earmoulds & plugs

We are proud to announce that Phonak HK is the first and only one hearing centre in HK equipped with 3D printing earmould equipment.

Types and styles of ear molds

BTE Earmoulds
    Include:
  • Shell
  • Skeleton
  • Canal Lock
  • Canal
Open Earmoulds
    Include:
  • Open Ring Shape
  • Open Shell Shape
  • Open Claw Shape
  • Open Helix Shape
  • Slim Tip
ITE Earmoulds
    Include:
  • Full Concha
  • Half Concha
  • Invisible-in-the-Canal (IIC)
  • In-the-Canal (ITC)
  • Mini-Canal (ITC)
  • Completely-in-Canal (CIC)
Color Earmoulds
    Include:
  • Sunshine Hard Earmould
  • Ice Hard Earmould
  • Red Color Soft Earmould
  • Blue Color Soft Earmould
  • Color Mixed Soft Earmould
Swimming Plugs
Custom-made swimming plugs keep water out for good hygiene and prevent middle ear infection.

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