Professional Team

Phonak's team of qualified hearing care professionals has been serving in Hong Kong for more than 30 years and is experienced in an array of clinical audiological services, capable of providing One-Stop Hearing Solution, including consultation, hearing assessment, hearing aid fitting and adjustment, ear-impression for custom plugs and earmoulds as well as follow up services.

KAM Ping Kay
KAM Ping Kay
Chairman of the Board, Founder / Managing Director
MSc(Aud), AAA, IHS, AudA, FHKSA, HKIA

Mr. Kam Ping Kay attained his Master of Science Degree in Audiology at the University of Southampton in 1982. He is the former chairman and founder member of the Hong Kong Society of Audiology. He has been an Audiologist and the Director of Phonak Hearing Centre HK Ltd. since its opening in 1987, and has previously worked as Audiologist at the Hong Kong Society for the Deaf. He has more than 35 years experience in the field of audiology.

KOK E-Ching, Eugena
KOK E-Ching, Eugena
Registered Senior Audiologist & Centre in charge of Phonak Kowloon Centre
MSc(Audiology), BSc(Speech & Hearing), HKSA, HKIA

Ms. Kok attained her Master of Science in Audiology from the University of Hong Kong and is a registered Audiologist in Hong Kong. Prior to her master’s degree, she obtained a Bachelor of Sciences in Speech & Hearing Sciences from the same university, and is a qualified Speech Therapist. She has gained valuable clinical experiences during her practice in child assessment centres, public hospital and private hearing aid clinics in both Hong Kong and Australia. She has joined Phonak as an Audiologist since 2020.

CHAN Wing Tung, Cherry
CHAN Wing Tung, Cherry
Clinical Audiologist & Centre in charge of Phonak Central Centre
MRes(Aud), BSc(Hons), HCPC(UK)

Ms. Chan received her Master of Research in Audiology at De Montfort University investigating the association between hearing loss and diabetes. She completed her Bachelor of Healthcare Science in Audiology at the same university in 2016. She worked as an audiologist at a leading NHS hospital trust in London before joining Phonak Hong Kong in 2020.

LAU Tsoek Wing, Natalie
LAU Tsoek Wing, Natalie
Clinical Audiologist & Centre in charge of Phonak Shatin Centre
MSc(Audiology), BA(Speech Language Hearing Science), HKSA, HKIA

Ms. Lau attained her Master of Science in Audiology from the University of Hong Kong. She gained clinical experiences during her practice in child assessment centers, NGO and ENT clinics in Hong Kong during her studies. Prior to her master’s degree, she obtained a Bachelor of Art in Speech Language Hearing Sciences from the University of Minnesota - Twin Cities. She was in placement at the Fraser and had gained valuable experience working with children with Autism. She joined Phonak since 2018. 

CHAN Shui Yee, Sandy
CHAN Shui Yee, Sandy
Audiologist
MSc(Audiology), BSc(Psychology), RCCP (UK), HKSA, HKIA

Ms. Chan attained her Master of Science in Audiology at Queen Margaret University and is a registered audiologist in the United Kingdom and Hong Kong. She has gained valuable clinical experiences during her practice in various NHS hospitals in Scotland.  Prior to her master's degree,  she obtained a Bachelor of Science in Psychology at Upper Iowa University . She gained valuable experiences working with children with special needs and with more than 10 years of working experiences in hearing technology. She has joined Phonak as an Audiologist since 2022.

FONG, Kris Daphne
FONG, Kris Daphne
Audiologist
MSc(Audiology), BSc(Nutrition), HKSA

Ms. Fong attained her Master of Science in Audiology at University College London. She has gained valuable clinical experience during her clinical placement at a leading NHS hospital trust in London. She has been practicing as a clinical audiologist in private setting before joining Phonak Hong Kong in 2023.

KAM Cheuk Man, Charlie
KAM Cheuk Man, Charlie
Product Support Manager & Deputy Managing Director
B.Eng.(UK), IHS(USA)

Mr. Kam attained his Bachelor of Engineering Degree in Electronics from University of Bath. He has joined the Phonak team as a Product Support Manager & Audiology Technician since 2010.

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